Survey Takeout Survey Thanks for taking the time to take our takeout survey. Your feedback is greatly appreciated and will be read by managers and owners. If you’d like for us to reply back to you, please include your name and email on the bottom of this survey. Much Appreciated, The Piccini Team PART ONE: PLACING AND PICKING UP THE ORDER1. How did you place your order?SelectPiccini's Online OrderingOver the PhoneIn PersonThird Party Delivery Service (ie: Grub Hub, Door Dash, Uber Eats)Which Third Party Service did you use?SelectDoorDashGrubHubUberEatsPostMatesOfficeExpressPiccini's online ordering website was easy to useHow could we make your online experience better?How did you pick up your food?SelectCurbside Pick UpI walked inside the restaurantI had the food deliveredPiccini's curbside signage was clear in directionPlease CommentA Takeout Associate replied to my text within one minuteThe Takeout Associate approached me in a cheerful and friendly wayI received my food close to my requested timeThe Takeout Associate was cheerful and friendlyThe Takeout Associate processed my payment quicklyThe Takeout Associate informed me where I should wait for my orderI received my food close to my requested timeThe food arrived at my requested timeThe food arrived in a tamper resistant sealed bagThe Takeout Associate answered the phone in a cheerful and upbeat wayWhen placing my order, the Takeout Associate DID NOT make me feel rushedThe Takeout Associate was knowledgeable and answered my questions correctlyHow did you pick up your food?SelectCurbside Pick UpI walked inside the restaurantI had the food deliveredPiccini's curbside signage was clear in directionA Takeout Associate replied to my text within one minuteThe Takeout Associate approached me in a cheerful and friendly wayI received my food close to the time the takeout associate quoted me over the phoneThe Takeout Associate was cheerful and friendlyThe Takeout Associate processed my payment quicklyThe Takeout Associate informed me where I should wait for my orderI received my food close to the time the takeout associate quoted me over the phoneThe food arrived at my requested timeThe food arrived in a tamper resistant sealed bagThe Takeout Associate was cheerful and friendlyWhen placing my order, the Takeout Associate DID NOT make me feel rushedThe Takeout Associate was knowledgeable and answered my questions correctlyThe Takeout Associate processed my payment quicklyThe Takeout Associate informed me where I should wait for my orderI received my food close to the time the takeout associate quoted mePiccini's menu descriptions were correctThe food arrived at my requested timeThe food arrived in a tamper resistant sealed bagPART TWO: THE FOOD1. Was your order correctly packaged?SelectYesNoWe’re so sorry it wasn’t packaged correctly. Please describe what was missing/wrong.2. How was your food?SelectGreatIt was okayNeeded improvementWe’re so sorry about that. Please describe what was wrong.3. What can we do to make your takeout experience better in the future?Your Name First Last Your Email (email addresses will not be put on our mailing list)Newsletter Sign Up Check here if you would like to be subscribed to the Piccini Italian Takeout Newsletter Δ
